Privacy Policy

What We Collect

• Details you give us at checkout: name, email, phone, delivery address and city.
• Your order history and any notes you add to an order.
• If you create an account: your password, stored only as a one-way hash we cannot reverse.
• If you pay by bank transfer: the receipt image you upload.
• Basic technical data your browser sends — IP address, device and browser type — used for security and analytics.

Why We Collect It

• To process, pack and deliver your order.
• To email you confirmations and status updates.
• To verify bank-transfer payments against our statement before dispatch.
• To answer your questions when you contact support.
• To understand which products and pages people find useful, in aggregate.

Payment Information

We do not collect or store card numbers. Cash-on-delivery orders are settled with the courier. Bank transfers happen in your own banking app — we only see the receipt image you choose to upload.

Who We Share Data With

We do not sell your personal information. We share only what is necessary, only with providers who help us run the store:

• Courier partners — your name, address and phone, so they can deliver your parcel.
• Our email provider — your email address, to send order notifications.
• Google Drive — hosting for images you upload (review photos, payment receipts), via our media endpoint at logicracks.com.
• Meta — for advertising measurement. Where we send Meta any identifying detail, it is hashed with SHA-256 in our own server before it leaves us; Meta never receives your raw email or phone number from us.

Cookies & Tracking

• Essential cookies keep you signed in and remember what is in your bag.
• The Meta Pixel measures whether our advertising works. You can block it with any standard ad or tracking blocker, and the store will still function normally.
• Your bag is stored in your own browser’s local storage, not on our servers.

How Long We Keep It

Order records are retained for accounting and warranty purposes. Newsletter subscriptions are kept until you unsubscribe. Account data is kept until you ask us to delete it.

Your Rights

• Ask for a copy of the personal data we hold about you.
• Ask us to correct anything inaccurate.
• Ask us to delete your account and associated data, subject to records we must retain by law.
• Unsubscribe from marketing email at any time using the link in any newsletter.

Contact Us About Privacy

Email or WhatsApp us using the details on our Contact page and we will respond within one working day.